Terms of service

Last updated: September 21, 2026

Welcome to Kelvara. These Terms of Service (the "Terms") govern your access to our website and your use of the products and services we offer (collectively, the "Services"). By accessing our site or placing an order, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Services.

1. About Kelvara

Kelvara is an online store selling connected accessories for the smart home. Our store is powered by Shopify.

2. Eligibility

By using our Services, you represent that you are of the age of majority in your jurisdiction of residence, or that you have the consent of a parent or legal guardian.

3. Orders and pricing

All prices shown on the site are in Canadian dollars (CAD), unless otherwise stated, and may be changed without notice. We reserve the right to refuse or cancel any order, including in the event of a pricing error, stock unavailability, or suspected fraud. If an order is cancelled after payment, you will receive a full refund.

4. Payment

Payment is processed securely at the time of your order through our payment provider. By providing your payment information, you confirm that you are authorized to use the payment method provided.

5. Shipping and delivery

Shipping timelines and fees are detailed in our Shipping Policy. Stated delivery times are estimates and not a guarantee.

6. Returns and refunds

Return and refund terms are detailed in our Refund Policy.

7. Acceptable use

By using our Services, you agree not to:

  • Use the site for any unlawful or unauthorized purpose;
  • Attempt to gain unauthorized access to our systems or those of other users;
  • Post or transmit defamatory, fraudulent, or harmful content;
  • Interfere with the proper functioning of the site.

8. Intellectual property

The content on this site (text, images, logos, design) is the property of Kelvara or its suppliers and is protected by applicable intellectual property laws. Any reproduction without written permission is prohibited.

9. Limitation of liability

To the extent permitted by law, Kelvara shall not be liable for any indirect, incidental, or consequential damages arising from your use of our Services or products. Our total liability to you, for any cause whatsoever, will not exceed the amount you paid for the order in question.

Nothing in these Terms limits any rights guaranteed to you under Quebec's Consumer Protection Act or any other applicable law that cannot be waived by contract.

10. Third-party links

Our site may contain links to third-party websites. We are not responsible for the content or practices of those sites.

11. Changes to these Terms

We may modify these Terms at any time. The version in effect is always the one published on this page, with the "last updated" date shown above. By continuing to use our Services after a change, you accept the revised Terms.

12. Governing law

These Terms are governed by the laws of the Province of Quebec and the applicable laws of Canada, without regard to conflict of law principles.

13. Contact

For any questions about these Terms, email us at Kelvarainfo@gmail.com.